Delivery and Returns

We like to keep things simple - for standard products we offer 2 delivery services to the UK:

Standard delivery (3-5 working days): FREE for orders over £49.99 (otherwise £4.99)
Next day delivery: £9.99 (order before 11am, in stock items only - see below)

Most of our products are made to order, and these will be dispatched ASAP but could take anywhere between 1-5 days to be designed and made depending on the exact nature of the product. We are a small business and everything is handmade, but we try to get things sent out as quickly as we can. If you need your order by a specific date, please let us know at the checkout and we will do our best! Made to order products include:

  • Non-stock colours - generally we keep black versions of most products in stock as this is the most popular, and other colours are produced to order
  • Personalised items - these are designed and made from scratch, and often require a proof to be approved before we begin making your item(s) - this will be indicated on the product page
  • Bespoke orders - we love creating bespoke designs, however these take time and may well take longer than 1-4 business days for us to produce

Returns

We are only able to accept returns for stock designs. Made to order or personalised items cannot be returned.

Should you wish to return an item, please contact us and we will be able to assist you.